Welcome to Gopal Gallery (owned by New Beauty Palace). By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General Information
Gopal Gallery is an online platform offering spiritual products, decorative items, idols, gifts, and related products. The content on this website is provided for general information and shopping purposes only.
2. Acceptance of Terms
By visiting our website and purchasing products from us, you agree to these Terms & Conditions, our Privacy Policy, Return & Refund Policy, and any other policies posted on the website.
If you do not agree with any part of these terms, please do not use our website.
3. Product Information
We try our best to display product images, descriptions, colors, and specifications accurately. However:
- Product colors may slightly vary due to screen settings.
- Handmade or artistic products may have minor variations.
- Product availability may change without prior notice.
We reserve the right to modify or discontinue products at any time.
4. Pricing & Payments
- All prices listed on the website are in INR (₹).
- Prices are subject to change without notice.
- Payments must be completed through approved payment methods available on the website.
- In case of payment failure, orders may not be processed.
5. Shipping & Delivery
- Orders are usually processed within 1–3 business days.
- Delivery timelines may vary depending on location and courier services.
- Delays caused by natural events, courier issues, or unforeseen circumstances are beyond our control.
Customers are requested to provide accurate shipping details while placing orders.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Products damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return or refund.
7. Intellectual Property
All content on this website including:
- Logo
- Images
- Product designs
- Text content
- Graphics
are the property of Gopal Gallery and may not be copied, reproduced, or used without permission.
8. User Responsibilities
While using our website, you agree not to:
- Use the website for unlawful activities
- Attempt unauthorized access to the website
- Upload harmful or malicious content
- Interfere with website functionality
9. Limitation of Liability
Gopal Gallery shall not be held responsible for:
- Indirect or incidental damages
- Delivery delays caused by third parties
- Technical issues or temporary website downtime
- Loss caused due to misuse of products
10. Third-Party Links
Our website may contain links to third-party websites for payment gateways or external services. We are not responsible for the content or policies of those websites.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes means you accept the updated terms.
12. Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us through the contact details available on our website.