Welcome to Gopal Gallery (owned by New Beauty Palace). We are dedicated to delivering your favorite spiritual and decorative products safely, quickly, and in the best condition. Please read our shipping policy carefully before placing an order.
Order Processing
All orders placed on our website are carefully processed and packed by our team to ensure safe delivery.
- Orders are usually processed and dispatched within 48 hours after order confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- During festivals, sales, or high-demand periods, processing time may be slightly extended.
We always try our best to dispatch every order as quickly as possible.
Delivery Timeline
We partner with trusted courier services to provide smooth and secure delivery across India.
Estimated Delivery Time
- Metro & Major Cities: 3–5 Business Days
- Other Cities & Towns: 4–7 Business Days
- Remote Areas: Delivery may take additional time depending on courier availability.
Please note that delivery timelines are estimates and may vary due to:
- Weather conditions
- Festivals and holidays
- Transportation delays
- Natural disasters
- Courier partner issues
Shipping Charges
Orders Up To ₹500
| Order Type | Shipping Charges |
|---|---|
| PREPAID Orders | ₹50 |
| COD Orders | ₹90 |
Orders Above ₹500
| Order Type | Shipping Charges |
|---|---|
| PREPAID Orders | FREE SHIPPING |
| COD Orders | ₹50 |
Free Shipping Offer
We offer Free Shipping on all PREPAID Orders above ₹500.
Customers are encouraged to use prepaid payment methods to enjoy faster processing and better shipping benefits.
Cash on Delivery (COD)
Cash on Delivery service is available on selected locations across India.
Please ensure:
- Someone is available to receive the order.
- The correct mobile number and address are provided during checkout.
Repeated COD order cancellations may result in COD restrictions for future purchases.
Order Tracking
Once your order is shipped, you will receive tracking details through:
- SMS
- WhatsApp (if applicable)
You can use the tracking information to monitor your shipment status.
Packaging & Safety
At Gopal Gallery, we take extra care in packaging every product, especially:
- Idols
- Decorative items
- Spiritual products
- Fragile materials
Our packaging process is designed to minimize damage during transit.
Delayed Deliveries
Although we aim for timely deliveries, certain situations may cause delays beyond our control.
Gopal Gallery shall not be responsible for delays caused by:
- Courier service interruptions
- Weather conditions
- Political restrictions
- Natural calamities
- Incorrect customer address details
We appreciate your patience and understanding in such cases.
Incorrect Address & Failed Delivery
Customers are requested to provide complete and accurate shipping details while placing an order.
If delivery fails due to:
- Incorrect address
- Wrong contact number
- Customer unavailable at delivery location
additional re-shipping charges may apply.
Damaged Parcel or Missing Product
If you receive:
- A damaged package
- Broken products
- Missing items
please contact us within 24 hours of delivery with:
- Order number
- Parcel photos
- Product images
This helps us resolve the issue quickly.
International Shipping
Currently, Gopal Gallery primarily delivers within India. International shipping availability may vary depending on location and product type.
Contact Us
For any shipping-related assistance, feel free to contact us through the details available on our website. Our support team will be happy to help you.